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An application failed because a service was unavailable

The app shows “Our service was unavailable” on the application.

What does “Our service was unavailable” mean on my application?

A service we use to prepare applications was unavailable when this one ran. That's our problem, not yours.

Nothing was sent, and a failed application doesn't count toward your allowance.

What should I do?

If the application shows Try again, press it later. Otherwise prepare it again later.

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Still stuck?

Email [email protected] with the email you sign in with and the application you're asking about. Or go back to the help centre.