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An application couldn't be sent

The app shows “Couldn't be sent” on the application.

What does “Couldn't be sent” mean on my application?

Something went wrong on the employer's form before the application went out, and it didn't match any of the more specific reasons.

Nothing was sent, and a failed application doesn't count toward your allowance.

What should I do?

Press Try again if it's shown, or prepare the application again. If it fails again, open the posting and apply yourself, and tell us at support so we can fix the cause.

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Still stuck?

Email [email protected] with the email you sign in with and the application you're asking about. Or go back to the help centre.