Hit a problem on our side
The app shows “Fixing a problem on our side” on the application.
What does “Fixing a problem on our side” mean on my application?
The application stopped because of a problem on our side, not anything you did. We're fixing it and will retry automatically.
Nothing was sent, and a failed application doesn't count toward your allowance.
What should I do?
Nothing to do. If a retry can't go ahead safely, we'll ask you to review the application first.
Related
Still stuck?
Email [email protected] with the email you sign in with and the application you're asking about. Or go back to the help centre.