Free trial, plans, top-ups and cancelling
The 7-day trial needs a card. Plans, weekly allowances, top-up packs, how to cancel and where to find refunds.
The free trial
The 7-day free trial is the first week of the plan you pick, with that plan's weekly allowance: 175 applications on the monthly plan or 230 on the 3-month plan. A card is required at checkout, and you aren't charged during the trial. Cancel before day 7 and you pay nothing; otherwise the plan you picked starts when the trial ends.
Plans and allowances
- Monthly: $19.99 a month for 750 applications a month, released up to 175 a week.
- 3-month: $49.99 every 3 months for 1,000 applications a month, released up to 230 a week.
- Unused applications roll into the next week of the same billing month; the last week gets whatever is left.
- A daily limit also applies; you can see and lower yours in Settings → Applying.
Top-ups
Top-up packs (25 applications for $4.99, 100 applications for $16.99, 300 applications for $44.99) add applications when a week runs short. They're used after your weekly allowance, never expire, and need an active plan or trial to use. Buy them in Settings → Billing.
Cancelling
Go to Settings → Billing and press Manage subscription. You keep access until the end of the period you've paid for and you won't be charged again.
Common questions
Do I need a card for the free trial?
Yes. You add a card at checkout and aren't charged during the 7-day trial. Cancel before it ends and you pay nothing.
How do I cancel?
Settings → Billing → Manage subscription. You keep access until the end of the period you've paid for.
Can I get a refund?
Refunds follow our refund policy, which covers your first payment and unused top-ups. See the Refunds page for the exact terms.
Related
Still stuck?
Email [email protected] with the email you sign in with and the application you're asking about. Or go back to the help centre.