Rostering Officer - Major Events

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

Job Summary

MSS Security is seeking an experienced Rostering Coordinator – Major Events to support high-volume rostering for summer major events and a new events contract. This role is critical in coordinating large-scale resourcing to ensure continuity of service delivery, operational efficiency, and high-quality outcomes during peak event periods.

About the Role

This is an initial 3-month position created to support increased operational

demand across major summer events and a new major events contract.

You will work closely with the Major Events team in a fast-paced, deadline-driven environment where accuracy, responsiveness and strong rostering capability are critical to success.

Job Description (Key Responsibilities)

Coordinate and manage large-scale rostering for major events and event-based contracts

Support resourcing for summer major events and new contract

Maintain and update rosters in Rolecall (or equivalent system)

Monitor coverage for leave, vacancies and unplanned absences

Liaise with Operations and Major Events stakeholders to ensure staffing requirements are met

Support optimisation of rosters to balance service delivery and cost efficiency

Assist with reporting on overtime, roster variances and coverage gaps

Ensure accurate staffing data, including licence and training compliance

Support continuity of service during high-volume and time-critical periods

Flexibility to work additional hours is essential, including potentially on weekends

Skills & Experience

Essential:

Demonstrated experience in rostering large staffing groups, with short notice changes

Strong understanding of workforce coordination and resourcing

Experience using rostering systems (e.g. Rolecall or similar)

High attention to detail and strong organisational skills

Ability to work under pressure in a fast-paced operational environment

Strong communication and stakeholder coordination skills

Full Australian working rights

Desirable:

Experience supporting major events or high-volume operations

Experience in security, events, facilities or similar service-based industries

Understanding of operational cost drivers (overtime, leave and coverage optimisation)

Master Licence Number: 409-987-30S

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

be certified by the Workplace Gender Equality Agency,

be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.