Regional Cabinet Operations, Process Excellence & Cabinet Governance Officer (Specialist/Executive) (Project-based)

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

The role

This role combines day-to-day cabinet operations for the GMA depot with a national-level mandate to strengthen CMU process standards and governance. As a key support role to the CMU National Operations, Process Excellence & Cabinet Governance Manager, the position builds and maintains standardized processes, scrapping governance frameworks, and audit/accuracy discipline across the full CMU regional network — in addition to running day-to-day operations for the single GMA depot.

What you'll be responsible for

GMA Depot Operations

• Depot Operations Management — Manage day-to-day cabinet operations for the GMA depot, covering capacity, scrapping, inventory, SLA, and cabinet confirmation.
• IRA (Inventory Report Accuracy) Management — Validate that system-recorded cabinet statuses for the GMA depot match physical cabinet status.
• Partner & Stakeholder Coordination — Liaise with servicing partners and depot custodians to ensure smooth GMA depot operations.

Process Excellence & Cabinet Governance (National Scope)

• CMU Governance Standards — Develop, maintain, and roll out standardized CMU operating processes and governance frameworks across all regions.
• Scrapping Governance Framework — Design and maintain the national scrapping governance framework used by all Regional Cabinet Operations Officers.
• Process Improvement — Identify and implement process improvements across the CMU regional network to strengthen efficiency and compliance.
• Cross-Regional Audit & Reporting — Consolidate and audit IRA (Inventory Report Accuracy) and inventory data across all regions; flag anomalies and support corrective action.
• RCO Shadowing & Guidance — Support onboarding, training, and capability-building for Regional Cabinet Operations Officers across regions.
• OPEX & Governance Support — Support the CMU National Operations Manager on OPEX management and governance-related initiatives.

We're looking for someone who has:

• Bachelor's degree in Business, Supply Chain, Engineering, or a related field.
• Experience in field operations, process improvement, or governance/compliance roles within logistics, FMCG, or beverage distribution preferred.
• Comfortable managing both hands-on depot operations and cross-regional, process-level initiatives.
• Strong data accuracy and audit discipline; comfortable with Excel-based reporting.
• Experience coordinating with and influencing stakeholders across multiple regions.
• Willingness to travel to other regions as needed for process rollout, audits, or RCO support.
• Based in or near GMA preferred.

CORE COMPETENCIES

• Process Excellence & Governance
• Data Accuracy & Audit Discipline
• Cross-Regional Stakeholder Influence
• Coaching & Capability Building
• Field Operations Management
• Reporting Discipline

What you'll get

Alongside meaningful work and strong development, we offer a reward package that typically includes

· Market-competitive pay and performance related rewards

· Flexible ways of working

· Support for health, wellbeing and life outside of work

· Time off to rest and recharge

· Ongoing learning and development opportunities

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

Roles with real accountability and visible impact

Free to move fast, experiment and challenge how things are done

Continuous learning and development as the business grows

Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.