Client Success Coordinator

Position:

Client Success Coordinator

Job Description:

To ensure staff compliment on site is supplied with the correct PPE per shift

Location:

Cape Town - Bellville

Contract Type:

Permanent

Minimum Requirements:

Experience:

• A minimum of 1-3 years’ HR administration experience

Qualification

• Grade 12

Additional Requirements:

N/A

Roles and Responsibilities:

Ensure shifts are fully staffed as per client contract requirements;Ensure that protective equipment and related documentation is issued;Report Injuries on duty;Brief all assignees with regards to client operating policies, procedures, health & safety and labour relations issues prior to placing an individual on assignment at client site;Ensure that all incidents involving disciplinary issues are fully investigated, recorded and acted upon in a legally defensible manner up to Written Warning and escalated to Client Success Manager as per SOP;Monitor and manage assignees performance in accordance with their job descriptions and job requirements;Monitor and ensure employees are using the biometric or relevant timekeeping system correctly;Monitor attendance and timekeeping of assignees;Monitor and manage assignees performance in accordance with their job descriptions and job requirements;Communicate and provide feedback timeously to client regularly regarding queries;Prevent losses, wastage or misuse of time, materials or equipment;Address poor performance;Manage teams and disciplinary issues.