Customer Quality Engineer (f/m/d)

Customer Quality Engineer (f/m/d)

Company:

Boeing Distribution Services ISC GmbH

Boeing Global Services, Consumables & Expendables (C&E) Distribution Business is looking for a Customer Quality Engineer (f/m/d) for the Henstedt-Ulzburg, GER facility.

Position Summary:

In this role, you will be responsible for ensuring customer quality metrics are met or exceeded to maintain preferred supplier status. You will lead customer quality reviews and collaborate with internal and external teams to drive root cause corrective actions and address non-conforming events. Additionally, you will oversee RMA processes and develop quality plans to support customer product requirements.

Position Responsibilities:

Responsible for meeting/exceeding customer quality metrics to ensure customer preferred supplier status.

Conducts customer quality reviews with customers and internal BDSI organization.

Leads technical calls with suppliers

Works in collaboration internally with supply chain and externally with the customer on supplier management work transfer process

Drives root cause corrective actions (RCCA) with customers, suppliers and internal BDSI organization.

Works to address non-conforming events

Works with customers on RMA products and submits documents for MRB approval.

Writes quality plans for customer products.

Basic Qualifications (Required Skills/Experience):

2+ years of related work experience or equivalent combination of formal education, on-the-job training, and/or work experience.

1+ years of experience with execution of root cause corrective actions (RCCA)

Intermediate or higher proficiency working with Microsoft Office products (Outlook, Excel)

Fluent in English on a highly technical and professional level.

Business fluent proficiency of German

Solid experience with common ERP systems with SAP being highly preferred.

Preferred Qualifications (Desired Skills/Experience):

Bachelor’s Degree – Engineering or related field of study

Profound experience working in a customer-facing role.

Six Sigma certification

Previous Aerospace experience

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Benefits (Germany):

Annual salary reviews

30 days of paid vacation, which increase with length of service

Social benefits such as capital-forming benefits, a childcare allowance, and a contribution to the company pension plan

Cross-functional and international work in teams around the globe

Tailored training opportunities for your area of work

Regular working hours and flex time

An in-house cafeteria with subsidized meals

A subsidy for the HVV ProfiTicket

Free-to-use e-charging stations

Bicycle leasing (JobRad) with attractive conditions

A subsidized membership in the EGYM Wellpass program

Work Authorization:

This requisition is for a locally hired position in Germany. Candidates must have current legal authorization to work immediately in Germany.

Boeing will not attempt to obtain Immigration and labor sponsorship for any applicants.

Come and join the Boeing Family. Please send us your meaningful application documents, including your salary expectations and your earliest possible start date. Applicants with disabilities will be given priority consideration if they have the same qualifications and suitability. We look forward to your application exclusively through our online portal.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Security Clearance:

This position does not require a Security Clearance.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Not a Shift Worker (Germany)