Senior Store Technical Service Representative

You’ll love it here! We are hiring immediately for a senior store technical service representative, which we call a senior in-store agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions.

Join us and grow your career with our retail team as a senior store technical service representative.

What you’ll do as a senior store technical service representative:

Support the team lead in recruiting, scheduling, mentoring, and developing the in-store services team

Create an amazing customer experience

Assist customers with computer setup, diagnostics, and repairs

Share your passion for tech and your product knowledge

Cultivate an inclusive team and learning culture

What we’re looking for:

Enthusiasm to support and assist our customers

2+ years’ retail experience

1+ year’s technical customer service experience

Flexibility to adapt to dynamic situations in a fast-paced environment

A commitment to maintaining a safe and fun working environment

Excellent communication skills

Why you’ll love it here:

Employee discounts on awesome tech

Competitive compensation and benefits

Flexible schedules as per business needs

Supportive leaders who care about you and your wellbeing

An inclusive, fun, and supportive team who you will quickly call friends

Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (team lead).

901 17th Avenue SW, Calgary, AB T2T 0A4

This posting is for a vacancy.