Pre Access Specialist, Frazier Rehab Institute, 7:30a-4:00p

Primary Location:

Frazier Rehab Institute - UMC

Address:

220 Abraham Flexner Way
Louisville, KY 40202


Shift:

First Shift (United States of America)

Job Description Summary:

The Pre-Access Specialist will coordinate patient orders received from physician offices and internal ancillary departments assuring appropriate distribution to the servicing department. Reviews 100% of all scheduled procedure orders for accuracy including physician signature, test/procedure to be performed, date and diagnosis, calls physician office to clarify order as needed, and indexes order to the account.

Coordinates patient encounter utilizing multiple system applications: various registration applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.

Job Description:

Essential Functions:

Manages all orders received by fax, physician EMR or other sources and scans into appropriate hospital electronic patient medical record

Indexes orders accurately and review physician signature, test/procedure to be performed, date and diagnosis for accuracy

Answers and responds to external and internal phone calls in a timely manner

Checks and responds to emails in a timely and professional manner

Meets or exceeds productivity standards in the completion of daily assignments and accurate production

Supports goals of department/organization

Works as a team player by enhancing team effectiveness, supporting and assisting team members, the department and/or the organization

Knows procedures, times preparations, locations, physicians performing specific procedure and any special instructions associated with any procedure

Provides excellent customer service to internal and external customers using ADIET method

Maintains an organized and efficient work area

Transmits all patient documents accurately and in a timely manner

Shift Requirements:

Shift Length (in hours): 8 Hour Shift

# Shifts/Week: 5 Day Week

Overtime Required: X Infrequently ☐ Sometimes ☐ Often

Other Functions:

Takes responsibility for maintaining accountability for improving job knowledge and skills

Maintains a professional image by observing “on stage” behaviors and keeping “off-stage” behaviors (e.g., personal conversations, use of telephone, eating, etc.) away from patients and visitors

Maintains compliance with all company policies, procedures and standards of conduct

Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

Performs other duties as assigned

Additional Job Description: