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Thehartford

IND Staff Engineer, Infrastructure - Linux Platform Engineer

GCC Puppalaguda Village, India

  • Lead
  • Full time

About the role

IND Staff Engineer, Infrastructure - GCC036

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Job Title: Linux Platform Engineering

Location: Hyderabad India (Hybrid)

Department: Infrastructure as a Service (IaaS)

Reports To: Infrastructure as a Service Team

Years of Experience: 6-9 yrs

Overview

We are seeking a highly skilled and motivated engineer to serve in our Compute Chapter supporting Linux Platforms. This role is ideal for a seasoned professional with deep expertise in Linux administration, OS hardening, patching, performance tuning, automation, and enterprise platform operations across a large scale environment. The ideal candidate will guide junior engineers and drive operational excellence across Linux infrastructure services.

Key Responsibilities

Linux Administration

  • Install, configure, and maintain Linux operating systems across private and public cloud environments
  • Manage system lifecycle activities including provisioning, patching, upgrades, technology currency, and decommissioning
  • Monitor Linux platform health, performance, availability, and capacity through automation and enhanced observability capabilities
  • Perform troubleshooting and root cause analysis for Linux platform incidents and recurring problems
  • Implement Linux security hardening and compliance standards including CIS benchmark alignment where applicable
  • Manage user access, permissions, authentication, SSH, sudo, LDAP, and Active Directory integration

Automation & Orchestration

  • Build and maintain automation scripts and frameworks using Bash, Python, Ansible, Terraform, or equivalent tools
  • Automate recurring Linux operational tasks including provisioning, patching, monitoring, reporting, and remediation
  • Integrate Linux environments with enterprise automation platforms, observability toolsets, and CI/CD pipelines

24x7 Operations & Incident Management

  • Support 24x7 Linux operations including software patching, technology currency, and vulnerability management
  • Oversee incident response, root cause analysis, problem management, and service restoration for Linux infrastructure services

Mentorship & Collaboration

  • Mentor junior engineers and foster a culture of continuous learning and technical excellence
  • Collaborate with cross-functional teams including Windows, storage, backup, network, security, and application teams
  • Operational Excellence
  • Ensure high availability, scalability, security, and compliance of Linux server environments
  • Develop reporting and service health metrics that improve operational visibility and accountability

Qualifications

  • Strong Linux administration experience with RHEL, Ubuntu, Amazon Linux, or equivalent Operating Systems
  • Shell scripting experience with Bash; Python
  • Configuration management and automation experience with Ansible, Terraform, Satellite, or equivalent tools
  • Strong understanding of system services and internals including systemd, cron, filesystems, LVM, package management, and kernel parameters
  • Linux patching, vulnerability remediation, hardening, and technology currency experience
  • Networking fundamentals including TCP/IP, DNS, NTP, load balancing, and firewalls
  • Logging and monitoring tools such as Splunk and Dynatrace
  • Experience with virtualization and/or cloud platforms including VMware, Nutanix, AWS, or GCP

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