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Tao Group Hospitality

Manager, Event Sales Business Development

New York, United States

  • On-site

About the role

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

Medical, Dental, and Vision Coverage

401(k) Retirement Program with Employer Match

Life and Disability Insurance Plans

Ancillary Insurance Plans

Employee Assistance Program

Fertility & Family Forming Support and Resources

Pet Insurance

Employee Discounts

TAO Savings Marketplace

Time off and much more!

Drives new net business for the event sales team across the NY Hotels portfolio, with an annual sales goal of $2.5 million in newly booked net revenue. Owns outbound prospecting, pipeline development, and new client acquisition for private events, buyouts, and large group dining, converting untapped corporate, agency, and industry demand into booked revenue. This is a hunter role: success is measured on self-generated pipeline, conversion, and net new revenue delivered to venue event sales teams.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Generates net new event sales revenue through proactive outbound prospecting across corporate clients, agencies, sports and entertainment properties, financial services firms, and other high-value areas for opportunity
  • Achieves an annual sales goal of $2.5 million in net new booked event revenue; performance and commission eligibility are measured against this target
  • Works closely with the VP of CRM to verify that all credited business is entirely net new and identify areas for improvement/gaps in our business
  • Conducts cold and warm outreach via phone, email, social channels, and in-person networking
  • Represents the full NYC portfolio, cross-selling venues to match client needs with the right venue and format
  • Drives opportunities through to contract, passing all necessary information to event sales team to form tailored proposals and pricing
  • Hosts site visits, tastings, and guest entertainment to convert prospects, leverages venue programming and VIP experiences as sales tools
  • Maintains accurate, current records of all outreaches, pipeline activity, and bookings within the CRM and event sales platforms, reports on activity, conversion, and revenue against goals on a weekly and monthly cadence
  • Attends industry networking events to build brand presence and source new business relationships
  • Collaborates with venue event sales managers on seamless handoff and execution of booked business, ensuring service delivery matches what was sold
  • Monitors market trends, competitor activity, and citywide event calendars (conferences, sporting events, cultural moments) to identify and act on demand opportunities
  • Supports the development and maintenance of prospecting playbooks, outreach templates, and standard operating procedures for the outbound sales function
  • Assists with other sales and administrative tasks as needed

EDUCATION/WORKING KNOWLEDGE:

Three to five years of business development, event sales, hospitality sales, agency sales, or a related field

Demonstrated success meeting a new-business revenue quota

Experience with cold outreach and executive-level prospecting

Strong pipeline management and closing skills

CRM proficiency

Two-year associate degree (60 credit hours) in Hospitality, Business etc. or equivalent work experience preferred

Strong guest service foundation, ability problem solves skills required

Must be organized, self-motivated, and proactive with strong attention to detail

Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred

21+ years of age

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions

Ability to write, read, and verbally communicate

Must have strong problem-solving skills

Excellent written and verbal communication skills required

Ability to work under pressure and meet deadlines

Must have good positive energy throughout the day

Must be able to read the computer monitors and print legibly

Must be able to sit and/or stand for extended periods of time

Must be able to move quickly through work and set the pace in the office

Must be able to push and lift up to 25 lbs. with or without assistance

Small to Medium office environment

Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

5-25% Local Travel (United States)

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
  • Ability to maintain a high level of confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment