Receptionist

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<p data-start="152" data-end="545">We are seeking a friendly and professional Receptionist to join our team at Soho House. The ideal candidate will have excellent communication skills, a positive attitude, and a&nbsp; exceptional customer service. As the first point of contact for members and guests, you will be responsible for creating a welcoming atmosphere and ensuring smooth operations at the front desk.</p>

<p data-start="547" data-end="572"><strong data-start="547" data-end="572">Key Responsibilities:</strong></p>

<ul data-start="573" data-end="1268">

<li data-start="573" data-end="640">Greet and welcome members and guests as they arrive at the venue.</li>

<li data-start="641" data-end="724">Answer phone calls, emails, and inquiries in a professional and courteous manner.</li>

<li data-start="725" data-end="806">Provide information about the club, events, and services to members and guests.</li>

<li data-start="807" data-end="865">Assist with reservations, bookings, and member requests.</li>

<li data-start="866" data-end="949">Maintain accurate records of guest information and check-in/check-out procedures.</li>

</ul>

<p>&nbsp;</p>

<ul data-start="573" data-end="1268">

<li data-start="950" data-end="1040">Ensure the reception area is tidy, organized, and well-stocked with necessary materials.</li>

<li data-start="1041" data-end="1110">Coordinate with other departments to ensure members’ needs are met.</li>

<li data-start="1111" data-end="1195">Handle administrative tasks such as managing appointments and processing payments.</li>

<li data-start="1196" data-end="1268">Support the management team with various tasks and duties as required.</li>

</ul>

<p data-start="1270" data-end="1289"><strong data-start="1270" data-end="1289">Qualifications:</strong></p>

<ul data-start="1290" data-end="1701">

<li data-start="1290" data-end="1368">Previous experience in a receptionist or customer service role is preferred.</li>

<li data-start="1369" data-end="1421">Excellent verbal and written communication skills.</li>

<li data-start="1422" data-end="1461">A professional and friendly demeanor.</li>

<li data-start="1462" data-end="1513">Ability to multitask and manage time effectively.</li>

<li data-start="1514" data-end="1569">Strong organizational skills and attention to detail.</li>

</ul>

<p>&nbsp;</p>

<ul data-start="1290" data-end="1701">

<li data-start="1570" data-end="1624">Proficiency in Microsoft Office or similar software.</li>

<li data-start="1625" data-end="1701">Ability to work flexible hours, including evenings, weekends and holidays.</li>

</ul>

<p data-start="1703" data-end="1722"><strong data-start="1703" data-end="1722">Why Soho House?</strong></p>

<ul data-start="1723" data-end="1875">

<li data-start="1723" data-end="1769">Be part of a vibrant, fun and creative community.</li>

<li data-start="1770" data-end="1832">Opportunities for growth and development within the company.</li>

</ul>

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