Forward Deployed Engineer

About SewerAI Corporation

SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth.

About the Role

SewerAI is looking for a Forward Deployed Engineer to join our Engineering team. This role sits at the intersection of customer discovery, project management, and deep technical execution — and is critical to ensuring customers successfully deploy, integrate, and operationalize our platform within their existing systems and workflows.

You'll own complex implementations end-to-end: data migrations, ETL workflows, scripting, API integrations, SaaS-to-SaaS connectivity, and system configuration — often working with large, inconsistent, and imperfect datasets across multiple systems.

Success here requires strong problem-solving, comfort with ambiguity, and the ability to translate complex technical concepts into clear, practical guidance for customers. This role directly impacts customer success, product adoption, and company growth.

What You'll Do

Customer Discovery & Scope Management

Lead technical discovery sessions to understand customer systems, data, workflows, and constraints

Define implementation scope, timelines, and deliverables in collaboration with Customer Enablement, Sales, and Engineering

Translate customer requirements into clear technical plans — including mappings, transformations, and integration design

Identify risks early, especially around data quality, system compatibility, and workflow complexity

Set clear success criteria and validation strategies; manage customer expectations throughout

Project Management & Implementation Delivery

Own Professional Services projects from kickoff through final delivery

Drive timelines, milestones, and cross-team coordination

Maintain detailed documentation of configurations, mappings, and integrations

Take full ownership of outcomes — data correctness, system behavior, and usability

Communicate clearly with both technical and non-technical stakeholders

Data Migration, ETL, Scripting & Integrations

Perform data imports, exports, and transformations between systems

Design and execute ETL workflows for structured and semi-structured data

Write scripts to automate data transformation, validation, and migration tasks

Build and manage ingestion pipelines for files, databases, APIs, and media datasets

Integrate systems using APIs, webhooks, and custom scripts

Configure SaaS-to-SaaS integrations and automation workflows

Work across tools including AWS (S3, Lambda, IAM), REST APIs, Temporal (or similar orchestration), Zapier/Celigo, and SQL/CSV/JSON/media datasets

Data Mapping, Validation & Reconciliation

Define field-level mappings between legacy systems and platform data models

Reconcile source and target schema differences; ensure referential integrity

Handle real-world data issues: missing fields, inconsistent formats, duplicates, schema drift

Validate data through sampling, QA checks, and full-scale verification

Troubleshoot mismatches across files, metadata, APIs, and database records

Execute staged migrations and validation before full production rollout

Customer-Facing Technical Consulting

Engage directly with customer technical teams, managers, and stakeholders

Explain technical topics in clear, practical terms

Guide customers on best practices for data structure, workflows, and integrations

Recommend implementation approaches based on real-world constraints

Push back on infeasible solutions with clear reasoning and alternatives

Serve as the trusted technical advisor through onboarding, expansion, and complex deployments

Internal Collaboration & Tooling

Partner with Product, Engineering, Customer Enablement, and Support

Build scripts, utilities, and templates to improve implementation efficiency

Create repeatable patterns for migrations, integrations, and onboarding

Contribute to internal documentation and playbooks

Provide product feedback based on real customer use cases

Help scale Professional Services delivery through better tooling and automation

What We're Looking For

Required Experience

4+ years in Professional Services, Solutions Engineering, Implementation Engineering, or a similar customer-facing technical role

Proven track record managing end-to-end technical implementations or migrations

Experience working directly with customers in technical environments

Strong problem-solving ability in ambiguous, real-world situations

Clear communicator with both technical and non-technical audiences

Required Technical Skills

Scripting experience — Python, JavaScript, Bash, or similar

Strong SQL and relational database fundamentals

ETL workflows and data migration experience

API and system integration experience

Comfort working with large, inconsistent, or unstructured datasets

Familiarity with cloud platforms (AWS preferred)

Ability to troubleshoot across multiple systems (DB, API, files, UI)

Experience automating workflows or data processes

Experience with AI code tools

Nice to Have

GIS, asset management, or infrastructure software experience

Legacy system data migration experience

Large-scale data ingestion or media dataset experience

SaaS or high-growth startup environment experience

Enterprise customer support experience

What Success Looks Like

Complex implementations delivered on time and trusted by customers

Data migrations that are accurate, validated, and production-ready

Integrations that work reliably across systems

Customers who feel confident in their technical decisions and workflows

Internal teams who rely on you for the hardest implementation problems

Professional Services processes that become more scalable over time

Compensation & Benefits

Compensation: $160,000 – $180,000

Benefits include:

Medical, Dental, Vision, Basic Life, 401(k), and more

Unlimited PTO

Tools you need to get the job done

Competitive salary and potential equity-based remuneration

Why SewerAI

SewerAI is transforming how municipalities and contractors inspect, analyze, and manage sewer infrastructure across the country — combining AI, geospatial analysis, and modern web technology to solve a real-world problem that affects communities nationwide. Professional Services Engineers are at the heart of making that mission real for every customer we serve.

SewerAI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Why Join SewerAI?

Join the fastest-growing team in wastewater tech and help modernize critical infrastructure with AI. You’ll own high-visibility projects, influence how our brand meets the market, and see your work drive measurable impact for customers and communities.

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SewerAI is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. All your information will be kept confidential according to EEO guidelines.