Customer Service Representative

The role of the customer services representative is to build strong relationships with our customer base, to proactively manage the customers’ expectations and to resolve any emerging problems quickly, accurately and efficiently. This is a fast-paced environment and operates across several communications channels including telephone, chat, email and social media. Department opening hours are between 8am and 6pm Monday - Friday and 8am - 1pm on Saturday. A shift roster is in operation between these hours. Standard working week is 37.5 hours.