Product Contractor European River Cruising
Zug, Switzerland
- Full time
About the role
Scenic Group creates exceptional luxury river cruise journeys through its Scenic Luxury Cruises & Tours and Emerald Cruises brands. Our European river cruise experiences combine iconic waterways with carefully selected hotels, immersive shore excursions, seamless transfers and high-quality local services. From life on board to every experience ashore, we are committed to quality, innovation and outstanding guest service.We are seeking a commercially minded and detail-oriented Product Contractor – European River Cruising In this role, you will source, contract and manage shore-based suppliers across selected European river-cruise destinations, including hotels, excursion operators, transport providers, guides and destination-management companies.Working closely with Product, Operations and Contracting teams, you will secure competitive terms and ensure all contracted services meet Scenic Group’s standards for quality, reliability and guest experience.Key Responsibilities
Source, contract and manage a portfolio of suppliers across allocated European river-cruise destinations.
Negotiate rates, commercial terms, service-level agreements and contracts with hotels, excursion operators, transport providers, guides and destination-management companies.
Collaborate with Product and Operations teams to ensure supplier arrangements support itinerary design, operational delivery and guest-experience standards.
Maintain accurate costing files, rate agreements, supplier records and contract documentation, ensuring all information is validated and up to date.
Monitor supplier performance and service delivery, resolve or escalate issues as required, and identify opportunities to enhance commercial value, product quality and operational efficiency through regular European destination and supplier visits.About YouYou are a proactive, commercially minded travel professional with strong attention to detail and confident supplier negotiation skills. Highly organized and adaptable, you can manage multiple priorities, suppliers and deadlines across international markets.You work independently across your destination portfolio while collaborating effectively with an international team, with a focus on delivering high-quality travel products and exceptional guest experiences.Requirements
Three to five years’ experience in contracting, procurement, product buying, sourcing or a commercial role within tourism, hospitality, river cruising, tour operations or a related travel sector.
Demonstrated experience working with hotels, excursion providers, transport suppliers, guides, destination-management companies and other ground-service partners.
Strong commercial capability, including rate negotiation, costing, contracting and ongoing supplier relationship management.
Highly organized and detail-oriented, with strong analytical and problem-solving skills and the ability to manage multiple priorities, deadlines and supplier relationships across countries and time zones.
Fluent English communication skills, with additional European language capability highly regarded, and willingness to travel regularly throughout Europe.What We Offer
A hands-on role with direct influence on the quality, value and delivery of our European river cruise experiences.
The opportunity to work with hotels, local experts, excursion operators and destination partners across Europe.
Regular travel to inspiring European river cruise destinations.
A supportive, collaborative and international working environment.
A competitive salary package and travel-related benefits.
Further information about Scenic can be found at www.scenic.eu.
Attracted?
Follow the link to our recruitment site http://scenicglobal.applytojob.com to apply online
We do not accept any agency resumes for this position.