Front Office Internship

<p style="text-align:center;"><strong>Are you looking for an exciting adventure in the world of hospitality? Hotel Indigo Brussels City</strong> is seeking an energetic intern to join our team as <strong>a Front Office Trainee</strong>. If you're seeking a rewarding experience full of surprises, you're in the right place!</p><p style="text-align:center;">Are you searching for <strong>an exciting internship</strong> in the hospitality industry where you can showcase your passion for <strong>customer service</strong>? We have an opportunity that might interest you!</p><p style="text-align:center;">You'll work alongside our <strong>experienced team</strong> and <strong>contribute to delivering exceptional service</strong> to our guests while <strong>developing your professional skills</strong>:</p><ul><li><p>Welcoming our guests with a <strong>warm smile</strong> upon their arrival at the hotel, <strong>creating an unforgettable first impression.</strong></p></li><li><p>Becoming a master in the art of <strong>check-in and check-out.</strong></p></li><li><p>Responding <strong>courteously and efficiently</strong> to phone calls and guest requests.</p></li><li><p>Becoming a <strong>walking encyclopedia on Brussels</strong>, sharing restaurant recommendations, travel tips, and the city's best-kept secrets with our visitors.</p></li><li><p>Juggling reservations and <strong>guests' special requests with ease</strong>, ensuring each stay is personalized and memorable.</p></li><li><p><strong>Working closely with other hotel departments</strong> to create an unparalleled guest experience at every moment.</p></li></ul><p style="text-align:center;">🔍 <strong>What are we looking for ?</strong></p><p style="text-align:center;">• You <strong>effortlessly switch between English and French</strong> to communicate with our diverse international clientele. Proficiency in Dutch or any other language is advantageous!</p><p style="text-align:center;">• You're a <strong>student in hospitality or a related field</strong>, but what truly counts is <strong>your vibrant personality: </strong>customer-focused, inherently diplomatic, and driven to provide exceptional service that surpasses expectations.</p><p style="text-align:center;">• You have <strong>an internship agreement starting end of 2026/ beginning 2027</strong>, ideally <strong>for a period of six&nbsp;months.</strong></p><p style="text-align:center;"><strong>What to expect during your internship at Hotel Indigo Brussels City?</strong></p><p style="text-align:center;">• You will have <strong>the opportunity to learn from an experienced team in a prestigious environment</strong>.</p><p style="text-align:center;">• You will <strong>develop practical skills</strong> in <strong>hotel management</strong> and <strong>customer service</strong>.</p><p style="text-align:center;">• You will have <strong>the chance to participate in internal training and networking events.</strong></p><p style="text-align:center;">• <strong>For students residing abroad</strong>, we offer <strong>compensation for housing</strong> assistance and <strong>reimbursement of transportation expenses.</strong></p><p style="text-align:center;">• A <strong>complimentary lunch</strong> will be provided each time you are on duty.</p><p style="text-align:center;">• <strong>Work Schedule and Professional Environment </strong>: The shifts include working hours from 7 AM to 3 PM as well as from 3 PM to 11 PM. You may be required to work weekends and occasionally night shifts (subject to agreement with your school).</p><p style="text-align:center;"><strong>• Collaborative Work Environment</strong>: Join a dynamic and collaborative team that encourages the exchange of ideas and creativity.</p><p style="text-align:center;">• <strong>Well-being Oriented Corporate Culture</strong>: Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.</p><p style="text-align:center;">• <strong>Discounts on Products/Services</strong>: Did you know that Hotel Indigo Brussels City is part of the <strong>Pandox</strong> investment group? We own and operate <strong>four other hotels</strong> in Belgium:</p><p style="text-align:center;"></p><p style="text-align:center;">DoubleTree by Hilton</p><p style="text-align:center;">Hilton Brussels Grand Place</p><p style="text-align:center;">Holiday Inn Brussels Airport</p><p style="text-align:center;">The Hotel. Brussels</p><p style="text-align:center;">Enjoy <strong>attractive discounts</strong> on rooms and restaurants across our different establishments.</p><p style="text-align:center;">• <strong>Responsible Initiatives</strong> : Contribute to corporate projects or initiatives focused on social and environmental responsibility.</p><p style="text-align:center;"><strong>What Are the Steps in the Recruitment Process?</strong></p><p style="text-align:center;">If you are motivated to take on this stimulating challenge and contribute to our exceptional team, send us your CV. We will start with a phone interview to better understand your expectations and goals. Then, you will be invited for an in-person or Teams interview!</p><p style="text-align:center;">We have a corporate culture that promotes <strong>diversity, inclusion, and equal opportunities.</strong> Do you need adjustments for your internship? Please let us know.</p><p style="text-align:center;">We look forward to welcoming you to <strong>Hotel Indigo Brussels City</strong>!</p>