Data Entry Operator

DUTIES AND RESPONSIBILITIES

Registration of patients in the HIS and ensuring accuracy is maintained.

Attending to the patients and guiding them with their enquiries

Maintaining good telephone and email etiquette

Coordinating with the supervisors regarding the patient flow management

Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.

Ensuring that the waiting time is reduced and assisting in improving the same

Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification

Being up to date with the new tie ups and the billing requirements

Assisting with related data entry tasks in the other departments

Assisting with any additional task assigned by the HOD as per the operational requirement

QUALIFICATION, LICENSURE, EDUCATION, EXPERIENCE, SPECIAL SKILLS:-

4.1 Preferably a college graduate in any discipline.

4.2 Minimum 1-year experience as a receptionist in a patient focused environment and operation of multi-line switchboard system.

4.3 Proficient technology application skills; Basic MS Office (Word, Excel, & PowerPoint) MS Outlook & Internet explorer skills.

4.4 Must have an exceptional interpersonal skill, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals, superior telephone etiquette

4.5 Patient focused; service oriented; patient & understanding.

4.6 Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure

Ability to work independently with minimal supervision.

Reliable, punctual, dependable, and responsive.

Excellent command of oral and written English. Arabic language advantageous/desirable but not essential.

DUTIES AND RESPONSIBILITIES

Registration of patients in the HIS and ensuring accuracy is maintained.

Attending to the patients and guiding them with their enquiries

Maintaining good telephone and email etiquette

Coordinating with the supervisors regarding the patient flow management

Ensuring that the billing is done in the system accurately as per the guidelines and billing protocols.

Ensuring that the waiting time is reduced and assisting in improving the same

Maintaining the correct remarks and updates for various company referrals and coordinating with the relevant team if there is any clarification

Being up to date with the new tie ups and the billing requirements

Assisting with related data entry tasks in the other departments

Assisting with any additional task assigned by the HOD as per the operational requirement