CUSTOMER SERVICE COORDINATOR

2. Job Responsibilities & Tasks Duties include but are not limited to

 Coordinate daily with other senior officers to optimize on stock management and on goods daily shipments.

 Monitor Daily output report from plant and FG Inventory to ensure availability of goods for shipment.

 Receive, review and approve all credit notes, and specify reasons for returns.

 Follow up on matters resulting from the biweekly CSD meeting.

 Foster the learning and development of team members thru specific career development plan, trainings; evaluate their performance thru motivational and challenging incentive schemes.

3. Job Dynamics & Interfaces

3.1 Internal:

LOADING TEAM LEADER Production Manager, Material Manager, Logistics Management, Accounting/Finance, Warehouse Team Leader, Personnel Officers, Sales Team, Product Specialist, Accounting Department

3.2 External: NAPCO affiliates

4. Required Job Qualifications & Competencies

4.1 Education & Experience

 BS Degree.

 Minimum 4 years’ experience in similar and related field