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Project Manager
Pune, India
About the role
Own and Drive end to end Order to Cash for all product lines in IMC
- Have a central view and management of the operations, revenue, inventory, AR across all LOBs
- Enhance the customer experience and service levels as a key differentiator against the competition
- Ensure timely execution of the actions and timely resolution of the issues
- Develop the role as a strong MRR for the IMC India GM Role
Drive Topline Planning and Reporting
- Revenue Planning for all product lines (Quarterly, Monthly, Weekly Planning) including detailed customer wise planning
- Close coordination with all the factories (India and Overseas) for the material planning
- Manage projects and the services revenue
- Manage the Risks and Opportunities with each Line of Business
- Lead select MOS: MOR, Weekly Revenue Updates, Inventory Updates
Manage Working Capital
- Close control and management of Inventory
- Rigorous AR Control
- Credit Limits and customer advances review and control
Cost Control
- Various cost control on the projects
- Monitor the over runs
- Drive cost optimization to drive Margin Expansion
Operations Excellence
- End to End Order Management: Ensure Timely Ordering and High Customer Service Level
- Drive MOS for Revenue planning, coordination with the ISC for material planning, RAIL for addressing all open issues pertaining to delays, material discrepancies, quality, warranty, returns, AR and Bad Debts
- Drive Operations excellence programs to streamline operations: Institution and Automation of the processes and ensure adherence to the processes.
Customer Relationship Management
- Single point of contact for the Post Order Management (internal – ISC, Sales and external – (Customers, 3rd Party Vendors, Inspectors) stakeholders)
- Drive MOS with the customers for high customer satisfaction
People Management
- Directly lead the team of operations managers for each business
- Identify the development needs of the people; Coach and Mentor for upskilling and enhancing the capabilities
- Develop strong MRR for the high impact roles in the organization