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Expeditors

Road Freight Agent

Manchester, United Kingdom

  • Full time
  • On-site

About the role

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000 trained professionals
  • 250+ locations worldwide
  • Globally unified system

Ensure smooth and timely freight process flow

Ensure accurate and timely data entry into our operational system

Track and Trace Transcon Files and reporting

Use export Transcon Workflow on daily basis

Ensure accurate and timely client and vendors billing.

Ensure delivery of freight and timely clearance when applicable

Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.

Contribute to maintain good relationships with suppliers

Meet compliance at all times to regulations internal and external in accordance with government regulations.

Understand department process flow, and looking for best practices to improve operational efficiency and productivity

Ensure all customers standard operating procedures in place and updated in the DLSOPs

Meet KPI standards in accordance with the Company’s procedures

Network communications, timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Basic local regulatory knowledge for compliance

Global Logistics Industry knowledge

Hazardous materials certification (preferred)

Skills:

Pro-active, strong organizational skills.

Good computer skills (Excel, Word)

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

  • 23 Days holiday
  • Private Medical Insurance
  • Dental and Optical cover
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • EAP

Successful Candidate must be eligible to work within the UK