IT Support Specialist - CAD Systems

Title: IT Support Specialist (CAD Systems)

Location: Indianapolis, IN (On-site)

Type: Full-Time

Industry: Civil Engineering / Infrastructure

Overview

A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support—no CAD design or drafting required.

You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization.

Key Responsibilities

Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads)

Manage updates, patches, configurations, and CAD standards

Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues

Act as a primary technical contact for Autodesk and Bentley support

Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360)

Partner with infrastructure teams to optimize workstation and virtual environments

Identify opportunities for automation and process improvements

Qualifications

Required

1–3 years of experience in IT support, CAD systems administration, or software deployment

Hands-on experience with Autodesk and Bentley platforms

Strong Windows OS, networking, and troubleshooting skills

Experience supporting CAD environments in virtual or hybrid infrastructures

Preferred

Experience with ProjectWise, Autodesk Docs, or BIM 360

Scripting or automation experience (PowerShell, Python, batch)

Relevant certifications (Autodesk, Bentley, CompTIA)

Why Consider This Role

Support high-impact infrastructure projects

Work across both Autodesk and Bentley ecosystems

Stable organization with strong investment in technology and people

Competitive compensation, benefits, and long-term growth opportunities