Cruise Director on the European Rivers

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CRUISE DIRECTOR

Thank you for your interest in Scenic.

We are currently hiring for this position, so we encourage you to register yourself in our database, for future opportunities.

JOB PROFILE:

About the RoleAs Cruise Director, you are the face of the guest experience onboard. You create moments of Wonder by managing the daily cruise program, ensuring smooth operations, and delivering an exceptional touring experience that exceeds guest expectations.

Key Responsibilities

Lead and oversee the daily cruise program in line with company standards and financial guidelines

Host daily briefings, provide engaging commentaries, and accompany all excursions and events

Ensure top-quality service from local guides, drivers, restaurants, and other partners

Build strong working relationships with guests, crew, and local suppliers

Manage guest feedback (E-Surveys), reporting, and daily cruise documentation

Oversee guest embarkation/disembarkation and transfer arrangements

Supervise Enrichment/Activity Managers and coordinate onboard programs

Act as a brand ambassador, promoting Scenic products and Travel Vouchers

Ensure safety, compliance, and readiness in all cruise operations

What We’re Looking For

Strong leadership and organizational skills

Excellent communication and presentation abilities

Guest-focused mindset with a passion for creating memorable experiences

Ability to manage multiple stakeholders and work under pressure

Previous experience in hospitality, tourism, or cruise operations is an advantage