Bus Driver - Lansdowne Gardens on Wycombe Care Community
Australia
About the role
POSITION DESCRIPTION | BUS DRIVER
POSITION PURPOSE:
This position exists to assist in the delivery of high quality resident activities program to enhance the quality/enjoyment of life for residents, including teamwork with volunteers.
The role contributes to making Opal a great place to work by having good work relationships with other team members and behaving in a way that support Opal’s values.
This position reports to Opal HealthCare’s (Opal) General Manager. This position description covers both paid and volunteer roles.
KEY RESPONSIBILITIES:
1. People & Leadership
Assist the delivery of lifestyle programs to support residents mental health and quality of life
Follow Opal Values/policies, procedures and practices to ensure personal demonstration of professional behaviours
Participate in annual performance/development reviews and follow feedback given by the GM in those appraisals
Maintain a Blood Alcohol Concentration (BAC) and illegal drugs level of zero at all times during your working hours or at times when you may be called into work
Maintain a high standard of personal and vehicle presentation
Assist with the orientation and training of volunteers for the transport and outdoor activity as directed by the Lifestyle Coordinator
Maintain own professional development (through performance appraisals and resident feedback)
Ensure the transport and outdoor activity part of the daily/weekly lifestyle program is delivered according to schedule
Ensure manual handling is conducted at all times according to Opal approved processes & training
Participate honestly/positively in client and team member surveys
Maintain readiness to administer First Aid and CPR as per competency & qualifications and ensure that supplies are checked and stocked at all times in vehicle.
Participate in team member education sessions/mandatory training and share knowledge
2. Quality
Provide a personalised service in knowing the names and interests of residents, families and volunteers.
Provide assistance as requested in escorting mobile residents to and from public amenities.
Assist residents on and off transport including moving and restraining wheel chairs by the approved process.
Assist with the delivery of activity programs under the direction of Lifestyle Assistants
Contribute to the continuous assessment of program outcomes to ensure they meet resident’s needs by providing feedback and observations to Lifestyle Coordinator/GM
Adhere to road and traffic laws, load and passenger regulations & guidelines at all times
Carry out pre-start checklists on vehicles. Report any defective or worn equipment immediately.
Ensure vehicle inspections & registration are attended as required and meets regulatory compliance
Ensure that WHS hazards/safe work practices are followed
Ensure compliance with manual handling procedures/practices, correct use of equipment/aids and infection control when delivering programs
Ensure that residents sensitive and confidential data/information is used correctly
Support Opal continuous improvement program, using Continuous Quality Improvement tools
3. Marketing
Provide friendly, engaging exceptional level of service that demonstrates the face of the Home to the residents, families & the community.
Behave in a courteous manner to other road users at all times.
Act as an Opal ambassador and speak positively about Opal with team member, families and the community.
Develop and maintain positive resident/family and team relationships
4. Financial
Ensure all expenditure on outdoor programs is within budget
Seek approval from Lifestyle Coordinator/GM prior to incurring expense outside of budget
KEY PERFORMANCE INDICATORS:
Demonstrate understanding of Opal values through work performance/positive behaviours
Demonstrate enhanced quality of life for residents through positive resident/family feedback
Demonstrate ongoing professional development through improved skills/performance outputs
Demonstrated adherence to WHS and Quality Systems maintaining accurate documentation
Nil traffic incidents & complaints from Public road users
Nil WHS incidents or workplace injuries to self
Client and team member feedback survey provide positive results
Demonstrate responsible communication
Minimal sick leave
KEY COMPETENCIES:
Excellent interpersonal/communication skills
Excellent prioritisation and time management skills
Excellent customer service and resident relationship management skills
Excellent understanding of lifestyle needs of residents
Good computer literacy
Knowledge of the aged care industry and regulations (desirable)
Understanding of legislative requirements (WH&S, Fire/Evacuation, Infection Control)
EXPERIENCE/QUALIFICATIONS:
A current motor vehicle, passenger bus license (as required by the State or Territory in which you are driving) must be maintained at all times
Current First Aid & CPR qualification
Previous passenger bus driving experience
Current police check (within last 3 months)