Customer Relations Manager- Toyota Newnan

The Customer Relations Manager is responsible for ensuring all customers have a timely and professional welcome into the dealership and acts as an advocate for the customer.

Lead the Future of Automotive Retail.

At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.

Why You’ll Love Working Here:

National scale with entrepreneurial spirit

Inclusive culture and diverse leadership

Competitive compensation and benefits

Opportunities to make a real impact

Our values and culture

What We’re Looking For:

Proven leadership experience

Strategic thinking and execution skills

Passion for innovation and people development

Explore leadership opportunities at AutoNation today.

What are the day-to-day responsibilities?

Greeting customers as they enter the dealership

Providing a prompt response to all customer inquiries

Assisting with vehicle delivery

Assisting all associates in providing customers with an “EXCELLENT” sales experience

Assuring all customers are logged after they are introduced to a Sales Associate

Ensuring that customers are directed to the proper associate for assistance

Providing prompt and efficient handling of work activities requested by dealership managers

Extending the highest level of courtesy and friendliness to every customer

Inspecting the showroom and waiting areas frequently to ensure cleanliness

Maintaining new vehicle brochure inventory

What are the requirements for this job?

High school diploma or equivalent

Experience providing excellent customer service

Strong communication and interpersonal skills

Organization and follow-up skills

AutoNation is an equal opportunity employer and a drug-free workplace.

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Exciting Benefits and Perks Await You:

Competitive compensation and 401k matching

Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.